The All-in-One Website, Resident App & Broadcast Platform for Your City or Municipality.

Whether you manage City Hall, Public Works, or Municipal Utilities—give your residents one modern place to pay bills and permits online, report 311 issues or outages, watch live City Council meetings, and access public records.

Flat $50/month rate Built for Cities, Towns & Utilities Resident Mobile App & Vessel iQ included
Everything City Hall & Your Departments Need

Update your city website, resident app, and council broadcasts from any computer:

Online Bill Pay, Permits & Resident App
Connects right to your existing payment and permit portals so residents can pay bills or apply from their phone.
311 Citizen Requests, Alerts & Outages
Let citizens report potholes, streetlights, trash, or water leaks, and post city-wide emergency banners in one click.
City Council & Board Broadcasts (Vessel iQ)
Stream Council sessions with 16:9 agenda slides, ordinances, public comment timers, RFPs, and Sunshine Law records.
Optional City Hall & Office IT Help
Need someone to look after your office PCs, printers, chamber A/V, and staff email? We handle that too.
Live Interactive Municipal Demo

Click Any Template to Preview the "City of Anytown, USA"

Every municipality gets all 4 civic website templates plus our dedicated Resident Mobile App. Click any design below to explore the live City of Anytown demo:

Preview Resident Mobile App
Built for Everyday City & Municipal Operations

Cut Down on Phone Calls at City Hall & the Front Desk

When residents can easily find utility bill pay, permit forms, 311 reporting, and City Council agendas on your website or mobile app, your staff spends less time answering routine phone calls.

Online Bill Pay, Permits & Resident App

Keep the billing and permitting software you already use. Your city gets a branded Resident Mobile App and clear "Pay Bill / Permits" buttons right on your homepage.

City Alerts, Road Closures & Advisories

Have a street closure, severe weather alert, or boil-water notice? Type your message once to display a high-visibility banner across your website and app, and email subscribed residents.

311 Citizen Requests & Outage Reporting

Let residents report potholes, streetlight outages, missed trash pickup, code enforcement issues, or water leaks right from their phone—routed straight into your staff dashboard.

Ordinances, Budgets, RFPs & Public Records

Publish City Council minutes, city budgets, fee schedules, annual water reports (CCR), and sealed contractor RFP bid packets where citizens and vendors can access them 24/7.

Council & Board Broadcast Studio (Vessel iQ)

Broadcast City Council and Board sessions with our built-in Vessel iQ control room: 16:9 agenda slide decks, speaker lower-thirds, 3-minute public comment timers, and live Q&A.

City Hall Lobby Kiosk & Staff Directory

Place an iPad at City Hall for walk-in check-in and public hearing speaker registration, plus manage a public department directory and PIN-protected internal on-call roster.

Optional Add-On Service

Need a Hand With Your Office Computers & Printers?

General managers and billing clerks shouldn't have to waste their day fixing stubborn receipt printers, email issues, or slow office PCs. Our Platform + Remote IT plan gives your office a friendly helpdesk team just a phone call or click away.

Quick & Hassle-Free

How Getting Started Works

No complicated setup projects or months of waiting on a web designer.

Step 1

Pick Your Plan & Web Address

Enter your city, town, or utility's name during signup. You get a working website and resident mobile app right away, and we can connect your official .gov, .org, or .com address anytime.

Step 2

Add Your Bill Pay, Permits & Info

Sign in to your dashboard to paste your online bill pay or permit link, add department phone numbers and office hours, and switch between any of the 4 civic templates whenever you like.

Step 3

Share With Your Community

Post city alerts, stream Council meetings, publish public records, and let residents pay bills or submit 311 requests from your website or app—with our support team ready to help.

Simple Municipal Pricing

Honest, Flat-Rate Monthly Plans

No per-meter fees, no surprise setup charges, and no long-term contracts. Pick the option that fits your office best.

Website & Resident App

Platform Core

Everything you need to run a modern city, town, or municipal utility website and resident mobile app.

$50 / month flat rate
  • Municipal Website & Resident Mobile App with your .gov, .org, or .com domain
  • Online Bill Pay, Permits & Fee Schedules
  • City Alerts, Road Closures & Advisory Banners + email notices
  • 311 Citizen Issue & Outage Reporting
  • Ordinances, Budgets, RFPs & CCR Vault
  • Vessel iQ Council Broadcast Studio & lobby sign-in kiosk
Select Platform Core ($50/mo)
Computer Help Only

Utility IT Standalone

Already happy with your website? Get dedicated remote IT support for your billing office.

$149 / month (no website)
  • Utility Website & Customer Mobile App
  • Remote Helpdesk for 3 Office Computers
  • Staff Email & Domain Management
  • Board Room Livestream Troubleshooting
  • Office Network & Printer Support
Select IT Only ($149/mo)

Have more than 3 office computers? Additional computers are $25/mo each up to 10 PCs (11+ are free). Remote support is included; onsite hardware installation is $65/hr.

Common Questions

Straightforward answers about how Utility Vessel works for your office.

No! You keep the exact same billing software and payment processor you already use (such as Tyler Technologies, InvoiceCloud, Muni-Link, Edmunds, Nexbillpay, or any other provider). We simply link your website and mobile app's "Pay Your Bill" buttons directly to your payment page.

Your utility gets its own branded mobile app experience right out of the box. Customers can save your utility's app icon right onto their iPhone or Android home screen for one-tap access to online bill pay, Boil-Water or outage notices, leak reporting, and your emergency dispatch phone numbers.

Yes. You get a temporary yourutility.utilityvessel.com link right away so you can preview your site, and you can connect your official .gov, .org, or .com domain name whenever you are ready.

Very easy. If you can send an email, you can update Utility Vessel. Just sign in, type your alert message or pick a PDF file from your computer, and click publish. It updates both your website and your customer mobile app at the same time.

No. All plans are billed month-to-month with flat, predictable pricing and can be canceled anytime.